OPW Exclusive Interview #3 - Click2Asia's CEO - Online Personals Watch: News on the Online Dating Industry and Business

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Comments

Jeff Lee

I see a lot of games and other online services offering prepaid cards and was wondering if you plan to offer dating subscriptions in this manner?
( would be purchasing $50!)

marcus

i want to be collected to dis single pls

Ed Wong

Before joining Click2Asia, email some questions. I've found out that they don't respond to customer emails. You send them an email and they just ignore you. No phone number for support either.

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

Daniel

Click2asia's customer support is horrible, like Ed said, there's no phone number, and they never respond to your emails. I'm even unable to get a refund which i was promised from a NY rep at one of their events. Dealing with them is ridiculous and I want eveyrone to know how much trouble it is to deal with even the smallest of issues with these guys.

Jim Lee

Chinese pay 20-25% of the U.S. online personals memberships? that means one chinese just pay 28Yuan -50Yuan/month for dating or friendship...it's not excatly i think,they may pay more, that groups searching partners online in china,are all plenty of money and times people.

free online dating

i think you will find that most online dating sites don't have a customer service number, but all dating sites should respond to e-mailed queries. I can't comment on this particular site as i have never used it, but there are plenty of dating sites that do offer a good customer service

Dating Hong Kong

I've been having a look around and I was considering joining Click2Asia, but after reading your comments guys, I think I'll give it a miss. Customer service is incredibly important to me and if Click2Asia don't put the effort in, I'm not interested in joining them.

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