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william  jenssen


MY CUPID ID NUMBER IS : 203721

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Fw: CAN WE GET HELP .. YOUR SERVICES IS VERY DISAPPOINTED
Sunday, January 9, 2011 7:42 AM
From:
"william jensen"
View contact details
To:
[email protected]



NO ONE HELPING ...IGNORING OUR TROUBLES ....WHY WE SHOULD PAY FOR A MEMBERSHIP THEN ???

LOOK HOW MANY E-MAIL I SENT , AND HOW MANY REPLAY I GET ??? ZERO !!!!!

This is another message i get , even i have my profile ,but i folow the instruction and made a profile , still i cannot get into the MEMBER PAGES ??

______________________________________________________________________

Register your free profile today!
______________________________________________________________________


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--- On Sat, 1/8/11, william jensen wrote:

From: william jensen
Subject: CAN WE GET HELP .. YOUR SERVICES IS VERY DISAPPOINTED
To: [email protected]
Date: Saturday, January 8, 2011, 11:06 AM


This is not funn at all ...can we get help ??? it is not the way of business ???

______________________________________________________________________
There was a problem returning your search results

This error may have occured because you are using IndonesianCupid.com in multiple windows or you used the back button on your browser between different searches.
Please click here to re-run this search again or Return To Member Menu.




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--- On Sat, 1/8/11, william jensen wrote:

From: william jensen
Subject: Fw: I NEED HELP .. YOUR SERVICES IS VERY DISAPPOINTED
To: [email protected]
Date: Saturday, January 8, 2011, 6:09 AM

THIS IS THE MESSAGE I GET :

_________________________________________________________________________
I I
I
Your search has timed out

Please re-run this search again. Return To Member Menu.
I
I I
I_________________________________________________________________________

--- On Sat, 1/8/11, william jensen wrote:

From: william jensen
Subject: I NEED HELP .. YOUR SERVICES IS VERY DISAPPOINTED
To: [email protected]
Date: Saturday, January 8, 2011, 5:55 AM


Dear Customer Service Team Indonesian Cupid
It is very disappointed , I sent the troubles am facing when browsing the first page of the member but you did not replay and the problem still the same moreover it is more worse while I am in the page I noticed when I clicked NEXT I get a member page mixed between female and male .
The number it is announced for the member online it is not what I get when browsing I get far low number.
I am not so sure if it is joy anymore I don’t know WHY SHOULD I PAY TO BE A MEMBER IF I DID NOT GET HELP OR DISOLVING THE PROBLEM.
MY QUESTION IS:
CAN I GET SOMEONE TO HELP ME AND GET OVER WITH A SUCH ANOYING PROBLEME?
Thank You .
Yours sincerely,
Bil

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--- On Thu, 1/6/11, william jensen wrote:

From: william jensen
Subject: Fw: Re: Re: Fw: Re: lay out
To: [email protected]
Date: Thursday, January 6, 2011, 8:35 AM


Dear Customer Service Team Indonesian Cupid
WISH YOU ALL IN INDONESIAN CUPID A VERY HAPPY NEW YEAR AND ALL THE BEST ALWAYS.
Why when I brows I get the number guest ONLINE ( 315 ) And when I enter the page I get only ( 90 )Memember online ?
Many of the time when I open the FIRST member page and I want to move to the NEXT, always requested to go to home page.
Even I FRESH, and deleted history, temperate internet files and cookies but still get the same message.
Thank you for your kind help,
My best regards,
Yours sincerely,
Bil

• Renew Membership Now!
• Help | Bookmark Us! | Logout

• 315 Members Online
• Mail
• Lists
• Search
• My Profile
• Settings




• Renew Membership Now!
• Help | Bookmark Us! | Logout

• 90 Members Online
• Mail
• Lists
• Search
• My Profile
• Settings



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--- On Wed, 12/29/10, [email protected] wrote:

From: [email protected]
Subject: Re: Re: Fw: Re: lay out
To: [email protected]
Date: Wednesday, December 29, 2010, 9:37 PM

Dear member,

Thank you for contacting us.

Regarding our billing name, thank you for your suggestion. We have passed
this on to our Management Team for consideration and review.

Regarding receiving profiles you are not interested in, we apologize for
this matter.

This problem is occurring because your PC or ISP is caching old web pages.
To correct this issue, please complete the following steps:

Step 1 - Refresh the web page by clicking the “Refresh” or “Reload” button
on your internet browser, or pressing the “F5” button on your keyboard.

Step 2 - Clear your cache:

Internet Explorer 8:
1. Open the “Tools” menu and click “Internet Options”
2. On the General tab, under the Browsing history heading, click the
“Delete...” button
3. Ensure the “Preserve Favorites website data” box is not checked, and the
“Temporary Internet files” box is checked
4. Click the “Delete” button. This will clear your cache. It may take a few
minutes
5. Click the “OK” button to close the Internet Options box

Firefox 3.6:
1. Open the “Tools” menu and click “Clear Recent History...”
2. From the Time range to clear: drop-down box, choose “Everything”. You
will receive a warning and the Details box will open.
3. Ensure the “Cache” box is checked
4. Click the “Clear Now” button. This will clear your cache. It may take a
few minutes

Safari 4:
1. Open the “Safari” menu (the gear symbol in the top-right of the window)
and click “Reset Safari...”
2. Ensure the “Empty the cache” box is checked
3. Click the “Reset” button. This will clear your cache. It may take a few
minutes

Chrome 4:
1. Open the “Google Chrome” menu (the wrench symbol in the top-right of the
window) and click “Options”
2. On the Under the Bonnet tab, under the Privacy heading, click the “Clear
browsing data…” button
3. Ensure the “Empty the cache” box is checked
4. From the Clear data from this period: drop-down box, choose “Everything”
5. Click the “Clear browsing data” button. This will clear your cache. It
may take a few minutes
6. Click the “Close” button to close the Google Chrome Options box

Step 3 - Restart your computer and login to the site again.

Thank you for your attention.

Please contact us if you require any further assistance and quote your
Incident Number:[[3502687]].

[email protected]

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original message
-------------------------------

Dear Customer Service

I do have TWO things, One of it is very serious matter and really I wish
you look at it with a full of concern.
1- As you know and we too , the website is helping to meet a date or a
friends ,as I am a man of course I will be looking for a FEMALE , As well
as I am a married man my credit card statement can reach my wife hand .
It will not be fun of course when she will see there is a charge for a
Membership at IndonesianCupid, even if she never visits the website before
from the name she will know what website is.
So I am strongly recommending from the authority to find a way of
changing the billing name in order not to create a family problems ,it can
goes far as a DIVORCE in some houses as I do know THREE FRIENDS ( MEN )
they are divorced because of a such reason .
As a reminder how the charges will show in the credit card statement, I
think if you change the name you still can send us a reminder with the name
you will use.
(( This notification is just a friendly reminder (not a bill or a second
charge) that on 01,Dec,2010 you purchased 12 months Platinum Membership at
IndonesianCupid.com.
The charge appearing on your billing statement will appear as
'IndonesianCupid.com London GB'. This is just a reminder to help you
recognize the charge. ))
2- It happened often when I am browsing for who are online of course
FEMALE, suddenly I find that I get A MIXED MALE AND FEMALES.
Then I loge out and in again to get (THE FEMALES ONLY).

Thank you for your kind attention.

My best regards.

Yours sincerely,

Bil




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--- On Tue, 12/14/10, [email protected]
wrote:


From: [email protected]
Subject: Re: Fw: Re: lay out
To: [email protected]
Date: Tuesday, December 14, 2010, 6:37 PM

Dear member,

Thank you for contacting us.

We appreciate your valuable feedback.

We have now forwarded your suggestion to management for consideration and
review.

If you have any suggestions that you believe could help improve the service
to our members, we would greatly appreciate you leaving additional
feedback.

Please contact us if you require any further assistance and quote your
Incident Number:[[3494187]].

[email protected]

-------------------------------
original message
-------------------------------



Thank you so much for having the old format for the website, I think it is
not healthy for the business when keep changing the layout or the design.
TO ALLOF THE TEAM WISH YOU ALL THE BEST IN THIS HOLIDAY SEASON
Thank you again.
You’re sincerely,
Bil
Incident Number:[[3486518]].



--- On Thu, 12/9/10, [email protected]
wrote:


From: [email protected]
Subject: Re: lay out
To: [email protected]
Date: Thursday, December 9, 2010, 8:06 PM

Dear member,

Thank you for contacting us.

We appreciate your valuable feedback.

We have now forwarded your suggestion to management for consideration and
review.

If you have any suggestions that you believe could help improve the service
to our members, we would greatly appreciate you leaving additional
feedback.

Please contact us if you require any further assistance and quote your
Incident Number:[[3486518]].

[email protected]

-------------------------------
original message
-------------------------------


Dear Customer Service

I think the old LAY OUT better than this new one , this lay out it is
not comfortable and it force the member to waist the time because will
go through the members one by one which it take more time .

But before we get in one page about 10 members , if we compare the time
consumed in order to see 10 members in one page , we will find it is
about the same when we see only one like now .

It is my personal opinion.

WISH YOU ALL A HAPPY HOLIDAY SEASONE.

Thank for your kind attention.

My best regards,

Yours sincerely,

Bil




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