
COMPUTER BUSINESS REVIEW - Aug 25 - Ross Williams is the CEO of what's claimed to be
the largest privately-held online dating firm in Europe,
Global
Personals. His company's sites get 6M visitors a day and last month
there were ~85M unique page views. At the same time, there are some huge
issues going on. Users sometimes complain about fake profiles and
scammers. Williams says his firm takes great pains to avoid them. "Some
dating sites outsource too much so they don't take enough care to
validate responses and check that each profile or first message is from a
genuine person and has the content it should be. For us, customer
service is paramount so we take care to try and prevent this as much as
possible."
FULL ARTICLE @ COMPUTER BUSINESS REVIEW
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