STAR TRIBUNE - Oct 29 - A Burnsville woman wants Great Expectations to return the $2,705 she forked over to find Mr. Right. They say she's "being dishonest." In Washington, the state attorney general took action after reviewing nearly 60 complaints about the service. Among the company's alleged misrepresentations: significantly overstating the number of eligible members. In 2010, Great Expectations agreed to a settlement that provided partial refunds to some customers and restricted the way the company markets its services in Washington.
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Aren't these kinds of things covered in the contract between the service and the client? With that kind of an investment being made, you would think so. But apparently, we've gotten to the point in society where consumer responsibility matters less and less if they are unhappy and can get a government entity involved to cover their a$$.
Posted by: Jerry Buchs | Nov 01, 2011 at 11:08 AM