CB BLOG - Apr 26 - The CEO of Match.com, Mandy Ginsberg, just left Match
to head Tutor.com. Then we just heard from Art at DatingCoach.org that Chemistry.com is introducing personalized coaching (see image). Is
Mandy Ginsberg behind this new coaching element on Chemistry.com? People
need help. Match knows it. We know it. But noone has successfully
integrated personal high-end customized advice with iDating. We match
people, then send them off on their merry way. There's a huge
disconnect. We need to be part of the entire relationship continuum by
not only helping people with finding suitable people, but also with
knowing how to better present themselves, what mistakes to avoid, and
most importantly how to keep that person. Internet dating sites
should all conduct exit surveys when people opt to leave. Just ask them
when they stop paying or want to delete their profile or don't login for
a month. That feedback is important for your product design and
matching algorithm. But its also important so you know how to market to
that person next. If they've met someone, start coaching them on how
to keep that person. If they didn't, offer personalized assistance to
find out why. What you see with this latest move by Match.com is
evidence that they are pursuing this 'holy grail' again, with
Chemistry.com.
We at International Dating Coach Association (DatingCoach.org) has been developing an online adviser/coaching plug in for the past year. It gives an instant access to expert dating adviser to any member of the dating site that has the plugin. That is why we kept our eyes open to any major player that looking to fuse both. We strongly believe that buy out of Tutor.com and moving power house match former CEO into position of steering the advisement ship is a logical step for the industry.
We also want to confirm that it is possible to combine advisement and online dating and be able to scale it, both in terms of quality of advice and satisfaction that members get out of the service and in terms of technology. We have developed and tested both internally. If you would like find out more how to plug it into your site (or invest into technology), send me an email.
Art
Posted by: Arthur | Apr 28, 2013 at 12:43 PM