SF CBS - July 20 - Complaints to the the Better Business Bureau range from Match.com refusing refunds to people who are unknowingly auto-renewed, to accounts being auto-renewed even after users cancel. Match has an "F" rating, but Match says it's not a member of the bureau, "so therefore we cannot respond to inquiries submitted through them." The Better Business Bureau says the company lost it's accreditation because it stopped responding to complaints.
by Julie Watts
See full article at SF CBS
See all posts on Match.com
Summarized by the Courtland Brooks team
| |
