SF CBS - July 20 - Complaints to the the Better Business Bureau range from Match.com refusing refunds to people who are unknowingly auto-renewed, to accounts being auto-renewed even after users cancel. Match has an "F" rating, but Match says it's not a member of the bureau, "so therefore we cannot respond to inquiries submitted through them." The Better Business Bureau says the company lost it's accreditation because it stopped responding to complaints.