QUARTZ - Apr 11 - Bots aren't new tools - they have been used in simple chats. What is new, however, is that their function has moved beyond the ferrying of basic messages and toward comprehensive social uses. Bots are a new form of adaptive media that live within social media platforms. The most powerful function of bots is to collect, organize, and communicate information in ways that exceed human capacities for information storage and retrieval.
by Samuel Woolley & Douglas Guibeault
See full article at Quartz
Summarized by the Courtland Brooks team
