BBC - Feb 14 - Sacha Cowlam is talking about her month-long trial with Dating.com. In the space of just over two weeks Dating.com took 17 payments of £15.99. Each time she read an email it cost her 10 credits. Twenty credits cost £15.99 and Dating.com set up auto-payment as the default option when she gave her bank details to pay £3 for a month-long trial. Dating.com says its terms and conditions are as clear and transparent as they can be. But at 12 full pages of A4 paper long, they may not be enforceable, says legal expert Gary Rycroft. "Any T&Cs which a company seeks to rely on must be prominent and explained to the consumer in order for it to be enforceable in law. The fact the auto-payment box was ticked as the default option could be another potential breach of the Consumer Rights Act 2015 because it has a requirement for transparency "which has, on the face of it, been breached".
by Dan Whitworth
See full article at BBC
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